Updated: Mar 14
If you are searching for legit strategies to launch and market your products with Amazon FBA, this is the place to be.
In this full guide, I’ve included all the proven profitable methodologies that allow you to launch your product on Amazon, rank higher for specific keywords and successfully advertise your listings on Amazon Advertising (formerly AMS: Amazon Marketing Services).
As always, all of my marketing strategies are perfectly legit and you won’t find shady cheats or shortcuts that violate Amazon policies.
If you have an Amazon Vendor Central account you won’t be able to exploit all the strategies mentioned in this article, since you might have different options and tools available. Not to mention the different business relationship in place with Amazon itself, since you are the supplier and Amazon is the client.
For laymen, having an Amazon Vendor Central account means you are selling directly to Amazon. The latter is your client and you are its supplier. Having an Amazon Seller Central account means you are using Amazon as a marketplace.
Well, without further ado, let’s begin.
Table of contents
GET YOUR PRODUCT REVIEWED BEFORE LAUNCH WITH AMAZON VINE
The first strategy I want to show you is how to launch a product with Amazon Vine. The objective is to get your listing reviewed before you invest in advertising or other publicity.
While reviews are not necessary to launch a product (read the next chapters to discover why), they surely increase trust and contribute to higher ranking.
What is Amazon Vine?
Amazon Vine is a program that gathers Amazon’s most trusted reviewers and invites them to share their opinion about a new or pre-release product… after they have tested it for free, of course!
Users have to satisfy several criteria before they become Vine voices and the program is invitation-only.
Leaving a review is not mandatory, but Amazon updates the voices pool regularly in order to keep the most active reviewers.
On the other side, businesses must:
Be a brand registered in Amazon Brand Registry;
Sell the product with the FBA (Fulfilled By Amazon) program;
Sell a non “adult product”;
Have less than 30 reviews on the product detail page;
Have already launched (published) the product at the moment of enrollment;
Have available inventory;
Have an image and description.
Amazon Vine might charge an enrollment fee depending on the season, product sponsored and other internal marketing criteria.
Usually, it’s pretty much affordable and sometimes there is no fee at all!
There are some limitations, tho.
For example, the quantity of Vines available (the products that you can enroll in) can vary. So, you should be very selective and only enroll your best items.
You may also have caps for the amount of units you can give away per each Vine.
Basically, if your ASIN (Amazon Standard Identification Numbers) is eligible for enrollment, your Vine will be active in 24 hours and you’ll start seeing reviews after15 days (based on Vine’s worldwide reviewer population as of December 2019).
Why you should use Amazon Vine
If you believe in the uniqueness and quality of your product, you have nothing to fear.
In fact, you don’t have any control over Vine reviews and aren’t allowed to contact the voices directly.
So, if your product isn’t up to par, Amazon Vine may become a double-edged sword.
You don’t want to flood your listing with negative reviews even before starting, do ya?
Agreed with this pre-requirement, this method will boost the social proof on your listing.
The higher your social proof is, the higher the likelihood visitors will purchase your product.
Who doesn't read reviews, after all?
HOW TO GET MORE REVIEWS WITH AMAZON MARKETING AUTOMATION
According to Amazon Advertising guidelines, one of the parameters to consider an item retail ready is to attain at least 15 reviews.
So, how can you request more reviews for your listings?
You have two choices:
Manually. You can manually invite buyers to leave a non-biased review by using Amazon’s Request a Review button;
Automatically. You can automate review invites by using a third party marketing automation software for Amazon. There are many tools out there like FeedbackWhiz, Seller Labs Feedback Genius or Helium10 Follow-Up. In this article, I’ll show you how to use Follow-Up, since Helium 10 is an industry standard for Amazon keyword research and on-page optimizations.
How to get more reviews with Amazon’s Request a Review button
This manual method is not scalable, but it can be useful if you are a new Amazon seller with low budget, low sales volume and can’t afford Helium 10.
The Request a Review button is a free Amazon feature that becomes available in the order details page once the transaction is complete.
From your Amazon Seller Central console, navigate to the Orders section and click on Manage Orders from the drop down menu.
On this page, you can find the history of your orders. When you see an order with a green badge Payment complete next to it, you can invite the buyer to leave a review.
So, click on the seller order ID link to reach the order details page.
Once you are on the order details page, find the button Request a Review on the right.
After you click the button, Amazon will remind you that you can request just one review per order. It means that if you use this free feature, you can’t send another notification to the buyer for the same order requesting a review.
This issue can occur when you are already using an Amazon marketing automation software and click on the Request a Review button.
The image below represents what an Amazon email looks like when you request a review to a buyer.
How to automate Amazon product review requests
If you are serious about selling on Amazon, you should set up a marketing automation to request reviews from your buyers.
Automating this process is the only scalable solution available and it is a one time process.
Basically, you “set it up and forget”.
As mentioned before, I really recommend using Helium 10 Follow-Up, since you will be using this platform for other Amazon optimization activities.
Do I recommend this tool because I’m a Helium 10 partner?
Dude, I recommend this tool, because it really is the best on the market when it comes to Amazon organic optimizations and email marketing. I use it every day with my clients.
And yes, I tried Seller Labs, Jungle Scout and other tools. Helium 10 is the best.
The first step to setting up Amazon email marketing automation is to click on the profile image on the top right corner and select Connections from the drop down menu.
You need to integrate your Amazon Seller account with Helium 10 first.
Then, click on Add Seller Account beneath Connect Your Seller Accounts. Follow the wizard to complete the set up.
One of the information required in the integration process is your merchant token or seller ID.
You can find this information by logging in your Amazon Seller Central console, then click on Settings > Account Info > Merchant Token (in the Business Information section).
To be faster, just log into your Amazon Seller Central account and click on this link. It will direct you to your merchant token page straight away.
Once your seller account is connected to Helium 10, use the side menu to reach the Follow Up - Email Automation Tool button in the Operations section.
In this page, you will find different email automation templates. If you are looking for Amazon reviews, use the Request a Review template.
Follow the configuration wizard and personalize your email automation.
WARNING: you can’t ask for biased reviews. So, don’t ask for positive or only 5-star reviews: it’s against Amazon policy.
HOW TO GET MORE REVIEWS WITH AMAZON PACKAGE INSERTS
Another technique every business should utilize is the power of Amazon inserts.
In other words, you can insert a poster (or other marketing material) in the product’s package to prompt buyers to leave a review.
I’ve created the example above to make you understand how easy it is to make a difference, in terms of reviews count, with just a basic flyer in the package.
You should include:
One single and clear CTA (Call To Action) which is, in this case, to leave a review;
Your company contact point. It can be your email address or phone number according to the product and type of business.
The direct link to your product feedback page on Amazon (keep reading to know how to generate it);
Short and clear text. Now, it’s useless that we debate on the meaning of “short”. Just get straight to the point and give essential information. Don’t dwell on secondary details.
Disclaimer: if you have an e-commerce store, you should use Amazon package inserts to drive traffic to your website instead. But this is not the scope of this article. Schedule a digital marketing consultancy with me to learn how to seize the full potential of Amazon package inserts for your business!
WARNING: don’t exchange discounts for a 5 star review or you will break Amazon policy. Amazon can randomly open your packages for quality check and see that your behavior breaks their rules. You risk having your Seller account suspended or worse.
Where to find the direct link to “leave a product review”?
In your Amazon package inserts, I recommend using a QR code (read the next section to learn how to generate free QR codes) and a written plain link to the product’s Amazon feedback page.
You have two choices:
Universal link: amazon.com/review/create-review. You can provide this link to display all buyer’s recent purchases for which they can leave a product review. Buyers will need to locate your particular product from what is displayed. Products are listed by newest orders first;
Modified universal link: amazon.com/review/create-review?&asin=XXXXXXXXXX. In this second case, the link is more difficult to memorize, but it directly leads to your product. Substitute the series of “X” with your ASIN. This formula will move that ASIN product to the top of the list, so buyers won’t have to scroll through past orders to find your product.
How to generate free QR codes for your Amazon products
You have really many options to generate QR codes, just hit Google search and find hundreds of tools.
What I like to use is QRCode Monkey.